SHIPPING INFORMATION

How much does shipping cost?
Domestic Australian and international orders are calculated on what sort of shipping you pick and where you are shipping to. You will get a exact calculated rate when you get to check out for your order. 

Free shipping

Shipping is free on orders over $200 AUD within Australia

When will my parcel arrive?
We’ll work to get your parcel to you as quickly as possible. Your order will be picked and packed within 1 working day.

All packages will be delivered to your address between 8am – 5pm. Packages must be signed for on arrival.

For Australian orders, your parcel will be delivered within 2-5 working days.

For international orders, delivery time will depend on your location. For the USA, UK & Asia Pacific, we estimate delivery will take 3-5 working days. For the rest of the world, we estimate that you will receive your parcel in 7 working days. You will receive a tracking number upon dispatch so you can track your parcel’s journey to you.

 Who is our delivery carrier?

We’ve partnered with Australia Post to ship your items, both within Australia and internationally.

 How can I track my parcel?

You will receive an order tracking number through Australia Post once your order has been dispatched.

 I haven’t received my tracking number – what should I do?

Please check the spam folder of your email account – it may be in there.

Otherwise, please contact – contact@michaelawainswim.com if you do not receive a tracking number.

 Key information MICHAELA WAIN SWIM needs from you:

To make sure your order reaches you and isn’t cancelled or delayed, please make sure that:

  • You use the same billing address and contact information as it appears on your credit card statement
  • Your shipping address is correct and complete – i.e. includes your apartment number, postal/zip code, etc.
  • You provide a contact telephone number

Questions? Contact us.

Email: customercare@michaelawainswim.com